Can search systems detect users' task difficulty? Some behavioral signals

Jingjing Liu, Chang Liu, Jacek Gwizdka, Nicholas J. Belkin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

18 Scopus citations

Abstract

In this paper, we report findings on how user behaviors vary in tasks with different difficulty levels as well as of different types. Two behavioral signals: document dwell time and number of content pages viewed per query, were found to be able to help the system detect when users are working with difficult tasks.

Original languageEnglish (US)
Title of host publicationSIGIR 2010 Proceedings - 33rd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval
Pages845-846
Number of pages2
DOIs
StatePublished - 2010
Externally publishedYes
Event33rd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2010 - Geneva, Switzerland
Duration: Jul 19 2010Jul 23 2010

Publication series

NameSIGIR 2010 Proceedings - 33rd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval

Conference

Conference33rd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2010
Country/TerritorySwitzerland
CityGeneva
Period7/19/107/23/10

Keywords

  • Dwell time
  • First dwell time
  • Queries
  • Task difficulty
  • Task type

ASJC Scopus subject areas

  • Information Systems

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