TY - JOUR
T1 - How to reduce the no-show rate in the psychiatric oncology clinic
T2 - Clinical safety and effectiveness project
AU - Rashid, Anis
AU - Rickman, Kathie
AU - Saraykar, Smita
N1 - Publisher Copyright:
© 2021 American Psychiatric Association. All rights reserved.
PY - 2021/5
Y1 - 2021/5
N2 - Mental health stability among patients with cancer improves adherence to oncology treatment, contributing to better outcomes. In a comprehensive cancer center, the no-show rate for the psychiatric oncology clinic was higher than that of any other clinic at the center. A quality improvement project was designed to enhance patients' engagement in their mental health visits to emotionally equip them for their oncology treatments. Five months of data were reviewed, and strategies were implemented to remove barriers to attendance. These efforts markedly reduced the no-show rate. Addressing barriers to mental health care improved attendance at the mental health clinic.
AB - Mental health stability among patients with cancer improves adherence to oncology treatment, contributing to better outcomes. In a comprehensive cancer center, the no-show rate for the psychiatric oncology clinic was higher than that of any other clinic at the center. A quality improvement project was designed to enhance patients' engagement in their mental health visits to emotionally equip them for their oncology treatments. Five months of data were reviewed, and strategies were implemented to remove barriers to attendance. These efforts markedly reduced the no-show rate. Addressing barriers to mental health care improved attendance at the mental health clinic.
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U2 - 10.1176/appi.ps.201900480
DO - 10.1176/appi.ps.201900480
M3 - Article
C2 - 33467873
AN - SCOPUS:85105908357
SN - 1075-2730
VL - 72
SP - 610
EP - 613
JO - Psychiatric Services
JF - Psychiatric Services
IS - 5
ER -