Implementation of Patient Reported Outcomes in Outpatient Palliative Care: From Paper to Computer

David Hui, Gustavo Scannapieco Mastroleo, Aline Rozman De Morales, Angela Peek, Akhila Reddy, Donna S. Zhukovsky, Manju Joy, Sara Ali, Eduardo Bruera

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Background: This quality improvement project aimed to transition completion of Edmonton Symptom Assessment System (ESAS) at our supportive care clinic from paper to electronic format. Measures: Proportion of patients who completed electronic ESAS (eESAS). Intervention: Starting July 2018, patients could complete eESAS 24h before check-in (eESAS-before), eESAS after check-in (eESAS-after) or on paper (pESAS). Outcomes: A total of 6631 cancer patients had 25,767 clinic visits between July 13, 2018 and November 5, 2021. The ESAS completion rate was 100%. eESAS uptake gradually increased over time, first reaching ≥75% eESAS completion in 5/2019 (eESAS-after 61.9%; eESAS-before 14.0%; pESAS 24.1%). We observed a sharp uptake in eESAS-before since adoption of telehealth during the pandemic (May 2020) and the ≥75% eESAS target was consistently achieved from November 2020 onwards (eESAS-after 0.6%; eESAS-before 76.7%; pESAS 22.7%). In an anonymous survey, we identified several modifiable barriers to implementing eESAS. Conclusions: Transition to eESAS was a gradual process and was catalyzed by the pandemic.

Original languageEnglish (US)
Pages (from-to)e197-e203
JournalJournal of pain and symptom management
Volume66
Issue number2
DOIs
StatePublished - Aug 2023

Keywords

  • Electronic medical records
  • implementation science
  • neoplasms
  • palliative care
  • patient reported outcome measures
  • symptom assessment

ASJC Scopus subject areas

  • General Nursing
  • Clinical Neurology
  • Anesthesiology and Pain Medicine

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