Young surgeons on speaking up: When and how surgical trainees voice concerns about supervisors' clinical decisions

Malini D. Sur, Nancy Schindler, Puneet Singh, Peter Angelos, Alexander Langerman

Research output: Contribution to journalArticlepeer-review

21 Scopus citations

Abstract

Background Poor communication is a known contributor to disasters in aviation and medicine. Crew members are trained to raise concerns about superiors' plans, yet literature exploring surgical trainees' responses to analogous concerns is sparse. Methods Surgical residents were interviewed about approaches to concerns about supervisors' clinical decisions using a semistructured guide. Emerging themes were developed using the constant comparative method. Results Eighteen residents participated. They expressed a tension between conceding ultimate decision-making authority to supervisors and prioritizing obligations to the patient. Systemic (eg, departmental culture, resident autonomy), supervisor (eg, approachability), trainee (eg, knowledge), and clinical (eg, risk of harm, evidence quality) factors influenced the willingness to voice concerns. Most described verbalizing concerns in question form, whereas some reported expressing concerns directly. Conclusions Several factors affect surgical trainees' management of concerns about supervisors' plans. No consistent method is used. A tailored curriculum addressing strategies to raise concerns appears warranted to optimize patient safety.

Original languageEnglish (US)
Pages (from-to)437-444
Number of pages8
JournalAmerican Journal of Surgery
Volume211
Issue number2
DOIs
StatePublished - Feb 1 2016
Externally publishedYes

Keywords

  • Communication
  • Ethics
  • Patient safety
  • Qualitative research
  • Surgical residents

ASJC Scopus subject areas

  • Surgery

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